❓ General Questions
ljbdt FAQ — Answers to All Your Questions
Everything you want to know about bonuses, accounts, payments, VIP, and mobile use — all answered in one place in plain language.
On this ljbdt FAQ page, we have compiled the most frequently asked questions from our players. From welcome bonus wagering requirements to VIP cashback, withdrawing via bKash or Nagad, and playing games on a mobile browser — each topic is explained step by step. If you cannot find the answer to your question, contact us directly via our 24/7 live chat or email.
Frequently Asked Questions
Welcome Bonus
The wagering requirement on ljbdt's welcome bonus is 15x the bonus amount only — not your deposit. For example, if you deposit ৳1,000 you will receive a ৳1,500 bonus. 15x that ৳1,500 bonus means you need to place a total of ৳22,500 in bets. After that, you can withdraw your bonus winnings. The contribution rate is not the same across all games — see the Terms & Conditions page for details.
Yes, if a bonus is active and wagering has not been completed, you can contact our support team via live chat to request cancellation. Keep in mind that cancelling a bonus will also remove any winnings earned through it. It is best to speak with support and fully understand the situation before cancelling.
Every bonus has a set expiry period. If wagering is not completed within the specified time, the bonus is automatically cancelled. Check the expiry date in the bonus section of your account before activating a bonus. If you run into any issues before time runs out, contact support immediately.
No. Each player at ljbdt may open only one account, and the welcome bonus can be received only once. If the same person opens multiple accounts, ljbdt reserves the right to close all accounts and forfeit any deposited funds. Play honestly and enjoy the long-term benefits.
A 150% bonus is given on the first deposit, up to a maximum of ৳5,000. Example: depositing ৳8,000 gives a bonus of ৳5,000 and a total balance of ৳13,000. However, depositing ৳333 gives a bonus of approximately ৳500, for a total of ৳833. To receive the bonus, log in to your account and make a deposit directly — no separate code is needed.
Account Questions
To change personal information, contact us directly via live chat or email ([email protected]). For security reasons, changes will only be made after identity verification. A national ID card or other relevant documents may be requested as proof of identity. This process ensures your account stays fully secure.
ljbdt's policy is one account per person. It may be possible for members of the same household if they use different devices and payment methods and register with completely separate identities. However, if suspicious activity is detected, both accounts may be suspended for verification. If in doubt, inform support in advance.
On the ljbdt login page, click the "Forgot Password" option. You can reset your password by verifying with your registered phone number or email. If that does not work either, write to the support team at ([email protected]) — they will verify your identity and assist you.
Yes, you can log in from any device using your username and password. For security, a verification step may appear the first time you log in on a new device. After logging in, your balance, bonuses, and game history will all be just as you left them — your data is stored in the cloud.
Mobile Use
Yes, ljbdt is fully mobile-friendly. All game categories — slots, live casino, cricket betting, and fishing games — can be played comfortably in any modern browser such as Chrome, Firefox, or Safari. No separate app download is needed — just type ljbdt.lat in your browser.
On Android, open ljbdt.lat in Chrome, then tap the three-dot menu on the right and select "Add to Home screen." On iPhone, tap the share icon in Safari and select "Add to Home Screen." This creates an app-like shortcut so you can access the site quickly next time.
If the connection drops, the round in progress is usually saved automatically on the server. Once your connection is restored, log back in — you will see your game session and updated balance. For live games, whether a round completes depends on the provider's server. If anything seems wrong, contact support immediately.
First, clear your browser's cache and cookies. On Android in Chrome, go to Settings > Privacy > Clear browsing data. On iPhone in Safari, go to Settings > Safari > Clear History and Website Data. Then reload the site. If the problem persists, try a different network or a different browser, and contact support if needed.
VIP Program
ljbdt has four VIP tiers — Bronze, Silver, Gold, and Platinum. Each tier offers weekly cashback: up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum. Higher tiers may also include priority support, special offers, and a personal account manager.
Each week, cashback is calculated based on your net losses. The rate applicable to your current VIP tier will apply. The cashback amount is generally credited to your account at the start of the following week. For an accurate calculation, check your account's transaction history or ask support.
Your VIP tier increases through regular gameplay and betting. The more active you are, the sooner you can move to the next tier. ljbdt monitors your activity and upgrades your tier automatically — no separate application is required. You will receive a notification in your account when your tier is upgraded.
Platinum tier members receive up to 1.2% weekly cashback, along with exclusive promotional offers, priority live chat support, and the opportunity for a personalized experience. This tier is specially designed for ljbdt's top players. Contact support to learn more.
Withdrawals
Yes, but the condition is that wagering must be completed first. After wagering 15x the bonus amount, the bonus winnings become withdrawable. Example: if you receive a ৳1,500 bonus, complete ৳22,500 in bets, then you can withdraw your winnings via bKash, Nagad, Rocket, or Upay. The minimum withdrawal amount is ৳800.
Yes, withdrawals at ljbdt are processed 7 days a week, 24 hours a day. Whether it is night or Friday–Saturday — you can submit a request at any time. Money typically arrives in your bKash, Nagad, Rocket, or Upay account within 5 to 30 minutes.
At ljbdt, withdrawal requests are generally completed within 5 to 30 minutes. Payments via bKash, Nagad, Rocket, and Upay are processed quickly. Occasionally there may be a slight delay due to security verification. If it takes longer than 30 minutes, contact support.
Yes, this is very important. The bKash, Nagad, Rocket, or Upay number you provide for withdrawal must be registered in your own name. Funds are not sent to third-party wallets. Providing someone else's number will result in the transaction being held and verification being required.
The minimum withdrawal amount is ৳800. This limit is the same across all methods — bKash, Nagad, Rocket, and Upay. Multiple withdrawal requests can be made in a day, but each request is processed separately. See the Terms & Conditions page for the maximum withdrawal limit and other details.
Still have questions?
Our support team is ready to help in both Bengali and English. Day or night, send a message via live chat or email — you will get a resolution as quickly as possible.